Qualification - Higher National Diploma in Business (Level 5)

Unit Name - Managing a Successful Business Project

Unit Number - Unit 6

Unit Level - Level 5

Assignment Title - Importance of integrating equality and diversity practices in workplace

Learning Outcome 1: Establish project aims, objectives and timeframes based on the chosen theme.

Learning Outcome 2: Conduct small-scale research, information gathering and data collection to generate knowledge to support the project.

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Case Scenario:

Equality and diversity are relevant in all workplaces, whether the business is small or big, effecting both customers and workers. Maintaining equality and diversity in organizations brings many benefits including improved productivity; increased market share; more innovation and problem-solving; a better reputation with staff, suppliers and customers; better work environment for staff; and reduced risk of damaging discrimination cases.

Solution: Introduction

The current developments in the area of human resource management, like human resources subcontracting, led to critical cases of equality and diversity management in workplaces in countries such as the GCC. Developing globalization needs HRM to keep abreast of workplace values people's different backgrounds, knowledge, skills, and experiences. Thus, capitalizing on workplace diversity and equality in middle and small businesses is a significant issue (Velasco et al., 2016). In this study, the practical cultural, financial, and another ethical impact of diversity and equality acts and policies on various activities of Cologne selection in Oman and the way it will impact different departments of the business would be evaluated.

You are required to keep notes of the project progress in a logbook. The logbook should include a record of what you did, when and what you were thinking and where things went wrong and what you did to overcome any unexpected results. You will also need to reflect on the success of the project and performance in a personal performance review at the end of the project. This written reflection should be around 500 words.

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Solution:

Business case
The innovative business idea is an entrepreneurial endeavor to open a perfume shop in Sohar. The name of the perfume shop is Cologne selection. The initial business will recruit 50 employees. This business has the plan to increase on the domestic level in the next two years by opening stores all over Oman. For establishing and starting this business idea, half a million OMR has been calculated, 80% of which will be funded by outsourcing on three initial business stages. The funding is depending upon the diversity and equality policy on the daily work activities and in the different department works such as operational, accounting, HR, and marketing.

Section 1: Project management plan

Aim:
To present a policy statement on how culture, ethics, and economy of globalization impact on developing diversity and ethical policies in organizational operations. To identify and establish moral and diverse workplace policies for all employees and departments to gain positive profitably and productivity in endeavors of Cologne selection.

Objectives
• To understand the way how the distribution process and functions of the perfume company, Cologne selection are exaggerated considering the ethical, financial, and social areas of diversity and equality.
• To ensure the practical impact of diversity and equality policies on marketing and human resource operations of Cologne selection.
• To examine how diversity policy could bring positive impacts on the accounting and financial operations of Cologne selection.

Project management levels

Project stages

Accountability of project manager

Initiation

Identifying the essential steps to be followed. After writing a project charter.

Planning

Identify scope, expenses, time, and other factors associated with the business plan implementation.

Execution

Reviewing current functions and policy statements in organizations and forecasting developments. 

Monitoring

Examining expenses and efforts, observing quality deliverables, and performance level.

Closure

Drafting core concerned areas and management of diversity till the date.


Table 1: Project management levels

Time
To complete the planning effectively within the given time of around two months is needed starting from 7th November 2019 and would finish in 29th January 2020. During this phase, the operations that will be undertaken due to framing diversity and equality policy and workplace activities will be examined, and the challenges developing would be underlined, and recommendations would be presented.

Cost

Activities

Expenditures (OMR)

Calculating the plan and commenton actions for the project

2000

Choosingappropriate resources

5000

Surveying and interviewing

1000

Basics such as stationery and possessions

1000

Observingthe government's internal operational policies and other policies

2000

Expenditures of permissible compliance

1000

Cash expenses of diversity

10000

Scope cost of Diversity

10000

Value of performance measurement

20000

Total

52000

Table 2: Cost estimationfor the project
(Source: Created by the Learner)

Project Scope
• To develop long-term value drivers for the business that is intangible and tangible assets, which permit the organization to be competitive, to operate stable cash flows, and to satisfy their stakeholders.
• It is operating and channelizing medium and short-term scopes to develop cash flows that is by decreasing expenses, solving labor shortages, starting up new markets, and improving performance in present markets. These are also outlined as "return-on-investment" scopes.

Quality management

This framework will be based on the present evaluation of operations, evidence of expenses, and benefits. This will underline the value of evaluating investments in diversity plans, ensure a clear difference between inputs and various kinds of results, and force Cologne selection to consider effectively varied types of benefits and how to implement them (Sharma, 2016).

Risks and Risk log

Risks

Likelihoodcatalog

Breadth of risks

Resolve

Diversity management and change in the leadership model

2

Low to medium

Educating leaders and management about current diversity oblige and equality opportunities.

Financial performance and expenses

3

Medium to high

Planning for long-term and short-term costs separately and continuous updates.

Contradictory viewpoints among workers

2

Low

Diversity programs and workshops planning and educating workers about individual benefits of the plan.

Table 3: Project-related risks
(Source: Created by the Learner)

Resources

Information about the operations of previous firms regarding diversity and equality initiatives and developments in departments such as HR, promotional, and finance. This will help in understanding how these operations benefited and changed over the past years.

Communication process

(Source: Created by the Learner)

This communication log will be applied for various indicators and program implementation stages. These will be diversity strategy and policy plan understanding, reporting the process of development, increasing support networks, training of employees, workplace demographics changes, and conveying to the top management.

Work break down

Everytaskis listed below in detail;

Tasks

Particulars

Title:

Importance of integrating equality and diversity practices in workplace

1.0

Project beginning

1.1

Calculating of the suggestion by the project manager of Cologne selection

1.2

writing aim, objectives, risks, and expenses of the project

1.3

Growthof project stages and scopes

1.4

Management and monitoring project quality

2.0

Investigative and decisive the expenses that are or will be happened

2.1

CollectingSignificant information

2.2

Put on methodologies to assess knowledge

2.3

Leading survey and interview

2.4

Calculating the efficiency of the plan

2.5

Measuring the package

2.6

Project validation was done

3.0

Enlisting the assumption of the process and concluding

3.1

Consequences inspection

3.2

Communicating meeting with the shareholders

3.3

Reviewing performance

3.4

Project submission

Table 4: WBD of Cologne selection
(Source: Created by the Learner)

Work planning

Tasks

Doings

Time

(in Days)

Starting

Finish

1.0

Project beginning

10

07-11-2019

20-11-2019

1.1

Calculating of the suggestion by the project manager of Cologne selection

2

7-11-2019

8-11-2019

1.2

writing aim, objectives, risks, and expenses of the project

4

11-11-2019

14-11-2019

1.3

Growth of project stages and scopes

2

15-11-2019

18-11-2019

1.4

Management and monitoring project quality

2

19-11-2019

20-11-2019

2.0

Investigative and decisive the expenses that are or will be happened

21

21-11-2019

19-12-2019

2.1

Collecting Significant information

7

21-11-2019

29-11-2019

2.2

Put on methodologies to assess information

4

2-12-2019

5-12-2019

2.3

Leading survey and interview

4

6-12-2019

11-12-2019

2.4

Calculating the efficiency of the plan

2

12-12-2019

13-12-2019

2.5

Measuring the package

2

16-12-2019

17-12-2019

2.6

Project validation done

2

18-12-2019

19-12-2019

3.0

Enlisting the assumption of the process and concluding

29

20-12-2019

29-1-2020

3.1

Consequences inspection

12

20-12-2019

6-1-2020

3.2

Communicating meeting with the shareholders

10

7-1-2020

20-1-2020

3.3

Reviewing performance

5

21-1-2020

27-1-2020

3.4

Project submission

2

28-1-2020

29-1-2020

Table 5: Work planning ofCologne selection
(Source: Created by the Learner)

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Section 2: Project logbook

Communication of a small-scale study

Methodology for the project
The recent project of Cologne selection needs a proper application of methods to complete the entire research in a very concise and systematic way. All the theoretical and methodical approaches are listed below.

Research Philosophy and choice
For this project, the project manager has appointed the help of the Positivism research philosophy, due to the scopes this could offer in the complete procedure of the study. With this selected research philosophy, the researcher would be capable of gathering data from previous articles and business cases as a form of evidence (Flick, 2015).

Research Approach and choice
For the successful completion of this project, the project manager has sought to deploy the assistance of the Deductive research approach of study. This is due to the cause of doing a systematic project based on previous supportive theories in the same area (Sekaran and Bougie, 2016). Additionally, developing new outcomes and plans are very critical in the case of maintaining governmental regulations and diversity policies. Therefore, the selection of this approach.

Data Collection process
The Primary data collection process will be done through surveying target respondents, which is under the quantitative data collection process. The other one will be done by interviewing managers from the same industry. This is under a qualitative data collection process (Sutton and Austin, 2015). The secondary procedure on the other side depends on the application of various sources of literary documents such as articles, business cases, and others.

Approaches cast off to gather Sample
The random probability sampling techniques will be applied in this project. The project manager will survey 20 employees working in organizations in the same industry for understanding practically the benefits and costs of diversity and equality policy developments. On the other hand, two managers will be interviewed as part of the qualitative data collection process (Etikan et al., 2016).

Research Ethics
The Data Protection Act passed and modified in 2018 will be followed by the project manager while surveying and interview process. No collected information will be used for commercial purposes. Respondents will not be forced to participate, and misinterpretations of the collected data will be avoided during the process (Tong et al., 2018).

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Section 3: Performance Review

Data Arrangement and Supports

Information Investigation
Cologne selection aspires to be one of the developing perfume sellers around Oman in the next five years. Their business and other functions under the impact of diversity and equality policies is the core concern of this project. Thus, detailed data about different tasks like HR, marketing, finances have been collected with the assistance of surveys and interviews.

Worker Review
For the survey process, the selected group of 20 workers of different companies in the same industry, the project manager, has developed four close-ended questions. These will be presented in the below section.

1. What is your Gender?
Gender Quantity of respondents Fraction of respondents Total Number of respondents
Male workers 12 60% 20
Female workers 8 40% 20
Table 6: Gender Group
(Source: Created by the Learner)

Results: From the above graph and responses, it has been identified that the gender equality ratio in workplaces is still low in the country. Though several initiatives are taken by organizations to employ more female workers in the workplace. There is enough gap between male and female worker-management has been accounted for.

2. Do organizations agree with the changing needs of diversity and equal opportunity in workplaces?
Options Quantity of respondents Fraction of respondents Total Number of respondents
Agree 12 60% 20
Disagree 3 15% 20
Neutral 5 25% 20
Table 7: Account of employee concerns
(Source: Created by the Learner)

Results: From the above results, it has been identified that organizations are taking care of the diversity and equality management policies and development programs for their employees and organizational benefits currently. It has been accounted that around 60% of the total respondents have been nodded to the agree options that influence changes in diversity management at workplaces is positive.

3. How far do you agree with the benefits of diversity, socio-economic, and ethical factors within different departments' works?

Options Quantity of respondents Fraction of respondents Total Number of respondents
Agree 12 60% 20
Disagree 5 25% 20
Neutral 3 15% 20
Table 8: Account of employee concerns on practical benefits of diversity, socio-economic and ethical factors
(Source: Created by the Learner)

Results: From the above figure and results of the survey, it has been accounted that the benefits of diversity, socio-economic, and ethical factors in the operational results of different departments are positive and developing. Around 60% of the total respondents have agreed to the point that these factors have practical internal and external business benefits if managed efficiently.

4. Do you agree that these changes have made better economic opportunities in the industry?

Options

Quantity of respondents

Fraction of respondents

Total Number of respondents

Agree

10

50%

20

Disagree

5

25%

20

Neutral

5

25%

20


Table 8: Account of employee concerns on better economic opportunity in the industry
(Source: Created by the Learner)

Results: From the above picture and graphical representation of the data collected from the respondents, it has been identified that changes in diversity management frameworks have created opportunities and benefits of economic developments in the industry. Around 50 % of the total respondents have agreed to the fact that these developments and changes have created both long-term and medium of short-term opportunities for business development in the industry.

Manager interview

Question

First Manager

Second Manager

Has changes in diversity and equality programs and polices haveensured a positive impact on the marketing, secretarial, and numerous other processes of different companies?

As per the responses of the first manager, diversity and equal work opportunities helped different organizations to go ahead even further. Without the influence of these factors, promotional activities have also benefitted as various socio-economic factors were acknowledged, and these lent hands in the procedure of attaining a large section of target consumers.

According to the accounts of the second manager, diversity management has opened up opportunities in companies concerning socio-cultural areas. It is only lent support to the comments of the prior manager; this also offers a compelling insight into the management process of organizations about equality among workers. Additionally, the second manager also added that the economy somehow gets influenced by these changes.

Recommendations
The essential suggestions have been listed below;
• Aid for national investigations developed to ensure connections among investments in diversity and organizational benefits
• Provision of data regarding positive influences of workforce equality policies
• Increment of official and informal networks to communicate data regarding the expenses and scopes of workplace diversity plans and process of measurement
• Development of methods to increase new techniques for evaluating the benefits of workplace diversity workshops

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Conclusion
It could be achieved that the project manager has emphasized on how the policies and different ways have impacted the operations of the perfume industry and company; Cologne selection. The design of planning, risk log, expenses, survey, and Gantt chart have assisted with the practical completion of the plan. In addition to this, the processes, recommendations on future developments have been attached to this study so that the knowledge of the conducted research could be developed and be more efficient. This study has also helped in realizing the importance of diversity and equality opportunities for both organizations and employees. Both internal and external benefits collection and implementation for better international growth of businesses have been highlighted in this business through the main concerned area.

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Grading Criteria

Learning

Outcome

Pass

Merit

Distinction

LO1 Establish

P1 Devise project aims

M1 Produce a

 

project aims,

and objectives for a

comprehensive project

 

objectives and

chosen scenario.

management plan,

 

timeframes

 

milestone schedule and

 

based on the

P2 Produce a project

project schedule for

 

chosen theme

management plan that

monitoring and

 

 

covers, aim and

completing the aims

 

 

deliverables, time,

and objectives of the

 

 

quality, communication,

project

 

 

risk and resources.

 

LO1 & 2

 

P3 Produce a work breakdown structure and a Gantt Chart to provide timeframes and stages for completion.

 

D1 Critically evaluate the project management process

and methods applied for gathering information and data collection.

LO2 Conduct

P4 Carry out small-scale

M2 Evaluate the

 

small-scale

research applying primary

accuracy and reliability

 

research,

and secondary methods

of primary and

 

information

appropriate for meeting

secondary methods

 

gathering and

project aims and

applied.

 

data collection

objectives

 

 

to generate

 

 

 

knowledge to

 

 

 

support the

 

 

 

project

 

 

 

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