Terms of Service - Refund & Cancellation Policy of Miracleskills.com

Terms and Conditions - Miracleskills.com 

Welcome to Miracleskills.com - If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Miracle skills relationship with you in relation to this website. 
The term 'Miracle skills' or 'us' or 'we' refers to the owner of the website. 
The use of this website is subject to the following terms of use: 

The content of the pages of this website is for your general information and use only. It is subject to change without notice. 

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. 

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. 

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. 

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. 

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence. 

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). 

You may not create a link to this website from another website or document without [business name]'s prior written consent. 

Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority. 

Refund and Cancellation Policy - Miracleskills.com 

Merchant business' return and cancellation policy must be made available to customers on website and they have to agree to its terms during the order process. Customers have to click on an "Accept" or "Agree" for return and cancellation button before submitting their payment information. Then, once the order has been submitted, policy can be sent to customers with the order confirmation email. 

Cancellation Policy 

Miracle skills believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. 

Under this policy: 

Cancellations will be considered only if the request is made within 2 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them. 

There is no cancellation of orders placed under the Same Day Delivery category. 

No cancellations are entertained for those products that the Miracle skills marketing team has obtained on special occasions like Pongal, Diwali, Valentine's Day etc. These are limited occasion offers and therefore cancellations are not possible. 

Refund Policy 

When you buy our services, your purchase is covered by our 15-day money-back guarantee. If you are, for any reason, not received your purchase, late delivery (only if you notified us before delivery that no need for delivery of product, this notification will not consider in revision case), (terms and conditions applied and mentioned cleary below) then you can communicate with us for refund. We serve quality of services that we use ourselves every day and have thousands of satisfied customers worldwide, and our support is second to none. That is why we can afford to back our services with this special guarantee. To request a refund, simply contact us with your service details within fifteen (15) days of your purchase. Please include your order number (sent to you via email after ordering TicketID) and tell us proof and proper reason why you're requesting a refund - we take customer feedback very seriously and use it to constantly improve our products and quality of service. Refunds are not being provided for services delivered in full. Miracleskills is not required to provide you a refund for any reason and shall be entitled to retain the full amount of your payment as compensation for providing the Site access benefits related to your question.

• Request for refund is accepted for below reason only 
• No service delivered. 
• No service delivered in due date. 

Refund allowed: - If order is not delivered within due date and customer notifies us to stop working and refund the amount, then we successfully process the refund and your full amount is refunded. 

Refund not allowed: - If order was not delivered within due date, but customer followed for order delivery and he/she did't inform us to stop working. It means the customer mutually agreed with the late delivery and our team has done their effort to meet customer's requirements. 

In revision case, if due date exceed then refund request can't be proceed because it's all about customer's follow-up in revision and it can take time to follow revision and modification. 

Your purchase does not meet your requirements and you are not comfortable to follow further revision. You will need to ask for refund at that same time.(For missing partial requirements, you can ask for revision, support team will provide you quick support for revision and modifications. But refund won't be considered in this case.) 

Refund can't be proceed without proper proofs and reasons, The customer who has an issue in purchase, must write us an email with proper proof of bad service delivery and issues in purchase. 

Partial refund request is proceed if your purchase misses with some requirements. (The partial refund amount will be decided by management team after reviewing whole work in proportion) 

Request for refund can't accepted for below reason 

Refund can't be considered if you change your original requirement, which is mentioned at the time of purchase. 

An email formally asks for refund won't be considered. You will need to show proper proof and documents, showing bad service delivery. 

The purchase of lengthy writing assignments - refund can't be considered after full service delivery. If you have an issue in purchase then you can ask for revision/modification within 15 days from the day we deliver your order. These orders are time consuming and if you have any issue then you can simply ask us for modification/revision, we give you quick support within 15 days from the day we deliver your order. 

If you follow some revisions/modifications or long follow-ups in revision case then refund request can't be considered. It shows you have been mutually agreed with delivered solution. 

Refund request can't be proceed without intimating us the issues/problems in purchase. (No refund will be allowed if you do not state the reason behind it.) You can contact us by email or chat support to show the reasons for refund. If you don't follow policy then charge back is strictly not allowed. 

You may request for any Modification/clarifications within 15 days from the day we deliver your order. If you ask modification/clarification after 15 days, it will be asked for extra payment for expert's assistance. You can't claim the refund in same case. 

Once you confirm your order, having delivery time more than 2 days, you can't cancel your order after 2 hours. There is no cancellation/refund of orders which are placed under the Same Day Delivery. 

We do not consider any individual grading system. We believe customer's satisfaction and quality working as per client's requirements. The refund request is proceed if you state the proper issues/reasons for bad service delivery. You will be answered within quick time. 

Policy for Pre-completed Reference Guide/Solutions/Papers 

This is non-refundable order, for section pre-completed reference guide/study materials/questions and answers available for immediate download. You cannot claim for originality because these are available for all after making payment and it's provided you as a reference guide in very marginal rate, You cannot ask for change in requirement, or solution, it will be charges extra cost in case you have some modification in existing solution or guide. 

These are reference guides/pre-completed solutions/papers and it is available for quick download and it will be delivered to the client just after payment within 1-2 hours or maximum 6 hours. Sometimes late mid night orders can be delivered within maximum 8 hours. 

Refund allowed: 

If client did not receive order within 24 hours 

If client is not getting reply within 24 hours and then he informed us by email or message before delivery that he no longer required service. 

Refund will not be allowed "-  If customer asks for some modification which is not mentioned in original requirement. (Requirement is changed) 

Maximum delivery time within 24 hours, this is non-refundable order and after purchase, it cannot be cancelled if solution is delivered or downloaded. 

PRIVACY POLICY - MIRACLESKILLS.COM :-

A privacy policy states how you will respect the privacy of your website users. It says what information you will gather, how you will use it and how you will keep it secure. 

A privacy policy is a legal document that discloses some or all of the ways a party gathers, uses, discloses and manages a customer's data. The exact contents of a privacy policy will depend upon the applicable law and may need to address the requirements of multiple countries or jurisdictions. While there is no universal guidance for the content of specific privacy policies, a number of organizations provide example forms. 

Website privacy 

This privacy policy sets out how Miracleskills uses and protects any information that you give Miracleskills when you use this website. 

Miracleskills is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement. 

Miracleskills may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 10 August  2014. 

What we collect 

We may collect the following information: 

Name and job title 
contact information including email address 
demographic information such as postcode, preferences and interests 
other information relevant to customer surveys and/or offers 

What we do with the information we gather 

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: 

Internal record keeping. 
We may use the information to improve our products and services. 
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests. 

Security 

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. 

How we use cookies 

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. 

Links to other websites 

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. 

Controlling your personal information 

You may choose to restrict the collection or use of your personal information in the following ways: 

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes 

 if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]. 

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. 

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. 

Contact information 

If there are any questions regarding this privacy policy you may contact us using the information below: 

Miracle Skills Consulting Services 
Contact Number: +61-413-786-465
Email Address: [email protected] 

Disclaimer Policy 

A disclaimer may specify mutually-agreed and privately-arranged terms and conditions as part of a contract; or may specify warnings or expectations to the general public (or some other class of persons) in order to fulfill a duty of care owed to prevent unreasonable risk of harm or injury. Some disclaimers are intended to limit exposure to damages after a harm or injury has already been suffered. Additionally, some kinds of disclaimers may represent a voluntary waiver of a right or obligation that may be owed to the disclaimant. 

Disclaimers vary in terms of their uniformity. Some may vary depending on the specific context and parties involved, while other types of disclaimers may strictly adhere to a uniform and established set of formalities that are rarely or never modified, except under official authority. 

Website disclaimer covers the following: 

No warranties
Limitations of liability
Exceptions
Reasonableness
Other parties
Unenforceable provisions
 This website disclaimer

Website disclaimer 
The information contained in this website is for general information purposes only. The information is provided by Miracleskills and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. 

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits are arising out of, or in connection with, the use of this website. 

Through this website you are able to link to other websites which are not under the control Miracleskills. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. 

Every effort is made to keep the website up and running smoothly. However, Miracleskills takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

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