BTEC ICT Specialist Certificate Level 2 (IT Fault Diagnosis and Remedy)

Overview

The perfect platform for the ones looking to enter the IT industry in a technical capacity is provided by the BTEC Certificate in ICT Systems and Principles Level 2. It helps in learning how to install, configure and troubleshoot computer hardware and software.

The qualification also ensures that the learners are made aware of the various different organisational requirements when computer maintenance is being performed by them, which is an essential skill for people seeking to start a career in the IT support industry.

No exams are required as the learning and assessments are conducted via an online learning interface. 

Qualification

Level 2 certificate in ICT Systems and Principles for Practitioners (QCF) Information Technology 

Description

Kandu Education LTD. creates innovative learning solutions which can be used outside the traditional classroom. We offer a unique delivery system that blends the flexibility of online learning with the aspect of practical skill development.

The delivery of this course is undertaken by the use of an online learning interface which includes content which is interactive in nature such as that of Videos, Simulations, Printable Practical Tasks, Online Quizzes and Live labs which are aimed at providing 24/7 access to real computer equipment when needed.

Course Contents:

  • Operating systems and Personal Computer Assembly - Individuals are taught to build custom PC's and also to install and configure Linux and Microsoft Operating Systems.
  • Portable devices - Important features of smart phones and tablets are introduced along with over 10 hours of video recorded lectures that focus specifically on laptop repair
  • Troubleshooting - learning how to fix issues with regards to computer hardware and software
  • Microsoft Windows - Provides a detailed insight into the configuration, network and the various features of security of the Microsoft Windows operating system will be provided.
  • IP Networking - Creation of simple SOHO networks and basic configuration of TCP/IP will be taught.
  • CompTIA A+ - CompTIA A+ 220-901 & 220-902 Objectives are also covered by Supplied resources (A+ exams booked separately)

Tutor Support

A dedicated assessor and a personal tutor is assigned to all the learners who are available on phone, email, in person (with prior appointment) and through the learning interface.

Qualification Details:

  • Qualification: BTEC Certificate in ICT Systems & Principles L2 (IT Fault Diagnosis and Remedy)
  • Awarding body: Pearson Edexcel
  • QAN: 501/1381/1
  • Duration: 120 Hours. 

Duration

The qualification is estimated to take a total learning time of 120 hours to be completed. Access is provided to the learning n system for a total of 12 months so that the learner can learn at one's own pace. 

Who is this course for?

This course is for individuals who are looking to obtain an entry level role in the case if the IT Support industry or the individuals who are already working in the sector and are seeking to get their skills accredited. This course is also for the individuals who are seeking to start their own business in the case of PC/Laptop repair or are looking to reassure their clients of the adequacy of their skills with respect to the industry.

This BTEC ICT Specialist certificate can be effectively obtained in a considerably short period of time or space as there are no exams. The assessment of the certificate is based on 4 assignments and 3 practical assessments which are to be documented by the learners in the form of short video clips as evidence of practical work.

By undertaking our training, candidates from the age range of 12-80 have successfully been able to attain BTEC standards of expertise and skills. 

Requirements

There are no formal prerequisites for the course, although basic computer knowledge may be helpful.

Access to some form of computer hardware such as any laptop or computer is needed to ensure the completion of this BTEC Assessment. We also provide hardware at an additional cost and also can advise the methods of sourcing older and more affordable systems from places such as Gumtree and Ebay.

BTEC Level 3 ICT Specialist Diploma or Vendor Specific Certifications may be included in further learning. 

Career Path

This qualification acts as a platform which helps the learners to gain employment in the industry of IT Technical Support. The job roles vary and they range from Field engineer, to 1st/2nd/3rd Line Support engineers with a salary expectation range of 30,537 pounds to 42,381 pounds.

BTEC Level 3 ICT Specialist Diploma or Vendor Specific Certifications may be included in further learning. 

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