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Qualification - Edexcel BTEC Level 3 Nationals specification in Business
Unit Name - Introduction to Marketing
Level - Level 3
Assignment Title - Introduction to Marketing
Unit Reference Number - Y/502/5411
Unit Number - Unit 3
Unit Credit - 10
Learning outcome 1: Know the role of marketing in organisations
Learning outcome 2: Be able to use marketing research and marketing planning
Learning outcome 3: Understand how and why customer groups are targeted
Learning outcome 4: Be able to develop a coherent marketing mix.
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Aim
1. The aim and purpose of this unit is to give learners an understanding of how marketing, research and planning and the marketing mix are used by all organisations.
1 Know the role of marketing in organisations
Role: overall concept; marketing definitions
Objectives: private sector aims and objectives (survival, growth); public and voluntary sector aims and objectives (service provision, growth of range of provision, cost limitation, meeting quality standards); marketing objectives, eg market leadership, brand awareness, perceptions of customers or users; link between organisational objectives and marketing objectives
Techniques: growth strategies (diversification, product development, market penetration or market development, Ansoff's Matrix); survival strategies; branding (importance in influencing buyer behaviour, brand building, positioning, brand extension); relationship marketing (definition, difference between transactional marketing and relationship marketing, value of lifetime customer)
2 Be able to USE marketing research and marketing planning
Marketing research: qualitative; quantitative; primary internal/external research; secondary internal/ external research; uses (reduce risk in decision making, measure progress over time); limitations (cost effectiveness, validity of data collected)
Marketing planning: marketing planning process model (audit with PESTLE (political, economic, social, technological, legal and environmental external factors); SWOT (internal strengths and weaknesses, external opportunities and threats); set SMART (specific, measurable, achievable, resourced, time-bound) objectives; determine strategy and tactics, implement changes; evaluate)
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3 Understand how and why CUSTOMER GROUPS are targeted
Identifying customers in consumer markets: difference between customers, consumers and buyers; importance of identifying who has influence over purchasing decisions
Market segmentation: importance; bases for segmentation of consumer markets (geographic, demographic, psychographic, lifestyle); uses of geo-demographic systems to identify and reach target groups eg ACORN, MOSAIC; reasons for choice of target group (accessibility, current and future prospects of group as customers, profitability; ability to service customer group, fit with organisation's mission)
Identifying customers in business to business markets: decision making unit (DMU)
Market segmentation: bases for segmentation of business markets (size, region, value, public/private/ voluntary sector, product, industry); benefits for different members of the DMU, eg cost benefits, ongoing relationships, security of supply
4 Be able to develop a coherent marketing mix
Marketing mix: 4 P's - product; price; place; promotion; objectives of developing mix (support brand building, satisfy needs and aspirations of targeted group of customers); importance of need for cohesion of different elements of the marketing mix
Product: product range; benefits versus features of product or service for targeted customers; concept of product life cycle
Price: pricing strategies (premium pricing, penetration pricing, economy pricing, price skimming, psychological pricing, captive product pricing, product line pricing)
Place: distribution; online and/or physical presence
Promotion: promotional mix (advertising (different media, online techniques), personal selling, public relations, sales promotion)
Assessment and grading criteria
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To achieve a pass grade the evidence must show that the learner is able to:
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To achieve a merit grade the evidence must show that, in addition to the pass criteria, the learner is able to:
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To achieve a distinction grade the evidence must show that, in addition to the pass and merit criteria, the learner is able to:
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P1 describe how marketing techniques are used to market products in two organisations
[IE]
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M1 compare marketing techniques used in marketing products in two organisations
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D1 evaluate the effectiveness of the use of techniques in marketing products in one organisation
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P2 describe the limitations and constraints of marketing [RL]
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P3 describe how a selected organisation uses marketing research to contribute to the development of its marketing plans
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M2 explain the limitations of marketing research
used to contribute to the development of a selected organisation's marketing plans
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D2 make justified
recommendations for improving the validity
of the marketing research used to contribute to the development of a selected organisation's marketing plans.
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P4 use marketing research for marketing planning
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P5 explain how and why groups of customers are targeted for selected products
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P6 develop a coherent marketing mix for a new product or service. [CT]
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M3 develop a coherent marketing mix that is targeted at a defined group of potential customers.
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