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Qualification - BTEC Higher National Diploma in Computing
Unit Name - Strategic Information Systems
Unit Number - Unit 07
Assignment Title - Strategic Information Systems
Learning Outcome 1: Analyse the information requirements of organisations.
Answer: Organisations require information to support their operations, decision-making, and strategic goals, necessitating a thorough analysis to identify these needs. This analysis involves understanding the different levels within an organisation (strategic, tactical, and operational) and the information each requires, considering both internal data and external environmental factors. Furthermore, it involves identifying the sources, formats, frequency, and security of the needed information to ensure it is accurate, timely, and accessible to the right people for effective functioning and achievement of objectives.
Learning Outcome 2: Discuss the types of information systems that are used within all levels of an organisation.
Answer: Organisations utilise various types of information systems across all levels. At the operational level, Transaction Processing Systems (TPS) handle daily routine transactions. For the tactical level, Management Information Systems (MIS) provide reports for monitoring performance, and Decision Support Systems (DSS) aid in semi-structured decision-making. At the strategic level, Executive Information Systems (EIS) or Executive Support Systems (ESS) help senior management in long-range planning by analysing internal and external information. These systems collectively ensure data is processed, information is available for decision-making, and strategic goals are supported throughout the organisation.
Learning Outcome 3: Demonstrate the use of an information system to produce management information.
Answer: Consider a sales management information system; it collects raw transaction data from point-of-sale systems (operational level) such as individual sales amounts, product codes, and timestamps. This raw data is then processed and aggregated to produce management information. For example, the system can generate reports (MIS output) showing total sales revenue per product category for a specific period, identify top-performing sales regions, or highlight trends in customer purchasing behavior. This processed information enables tactical-level managers to monitor sales performance, identify areas needing attention, and make informed decisions about inventory, marketing campaigns, and sales strategies.
Learning Outcome 4: Evaluate the effectiveness of strategic information systems.
Answer: Evaluating the effectiveness of strategic information systems (SIS) involves assessing their contribution to an organisation's strategic goals and competitive advantage. 1 Effective SIS can lead to improved decision-making at the highest levels, the creation of new products and services, enhanced operational efficiency, and stronger relationships with customers and suppliers, ultimately impacting profitability and market position. 2 However, their effectiveness is not guaranteed and depends on factors like alignment with business strategy, successful implementation, data quality, and the ability to adapt to changing environments. Challenges such as high costs, complexity, and resistance to change can hinder their effectiveness, necessitating careful planning and execution to realize their potential strategic benefits.
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Assignment Brief
Most organisations are fundamentally depending on their information systems and these systems have become a key factor to facilitate and attain efficient decision making in an organization. Organisations are increasingly looking towards the application of technology not only to underpin existing business operations but also to create new opportunities that provide them with a source of competitive advantage.
Scenario
Select an organization of your choice which you can gain information to address the following tasks. The organisation can be based on your own work environment or an organisation that you have knowledge.
Assume that you have been hired as thebusiness analyst for the particular organisation and you have been asked to prepare a management reportto the top management by highlighting the importance of using information systems with the organization to generate productive results.To produce this report you have to identify their information needs, functional departments, processing activities and day-to-day operational inputs and outputs.
Report format
An explanation of chosen organisation including:
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Section 1:
• Background details of the organization
• Functional areas found in the organisation and their information need with comparing different processing activities occur withinfunctional departments. Support your report with appropriate (I/O) diagram to represent the data and information requirements for functional department.
Section 2:
• Information needs required at different levels of your organization
• The functionsand purpose of different information systems types and their need in different levels of the organization
• State the effectiveness of information systems in different organizational levels
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Section 3:
• The importance of having current, valid , accurate data and information for effective decision making and forecasting in your organization
• Use of an information system for management reporting purposes
• The constraints that your organisation is facing when gathering data and information
Section 4
• Different models(Porter's competitive advantage,Wiseman's Strategic Planning Process) that can be applied to strategic information systems.
• The ways that your organisation can obtain competitive advantage within a global market
• How strategic information systems can contribute to the competitiveness of your organization
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