Unit 6 Business Decision Making-Level 5

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Unit 6 Business Decision Making

Level 5

Task 1

P1/2. Creation of plan for the collection of data for research on Sainsbury’ sand present the survey methodology and sampling frame used.

P3. Design of Questionnaire


Q1. Do you shop at Sainsbury's?



Q2. How much do you spend on an average per month, on your total household shopping?

a. Less Than £50

b. £50 to £250

c. £251 to £500

d. £501 to 1,000

e. £1,000 to £2,000

f. More than £2,001

Q3. Can you list the top 3 items in your household shopping in supermarkets?
(e.g. Food, clothing, Toys & Games, CDs & books etc.

1 Highest expense

2 Second highest

3 Third highest

Q4. Tick the applicable statement(s)

shop is any supermarket I find convenient

usually go to the nearest supermarket

buy some items, specific to a particular supermarket

am specific about shopping mainly at Sainsbury’s

rarely go to any other supermarket other than Sainsbury’s

None of the above

Q5. How Would you rate the customer service in this outlet of Sainsbury's?(Highest rating=1)

1  2  3  4  5  6  7  8  9  10

Q7. Have you ever been asked for feedback on customer services in Sainsbury?



Q8. How would you rate the decor and ambience while shopping in this Sainsbury’s? (Highest rating = 1)

1  2  3  4  5  6  7  8  9  10

Q9. How would you rate ease of operations, displays and billing time in this Sainsbury's? (Highest rating = 1)

1  2  3  4  5  6  7  8  9  10

Q10. How does Sainsbury's compare with other supermarkets in pricing? (Most Competetive rating = 1)

1  2  3  4  5  6  7  8  9  10

Q11. Can you please rank the following in order of importance to you? (Very important to me = 1)

Economical & Competetive prices

Offers & Discounts

Seasoning merchandise variety

Ethic specialities

Range on shelves

Loyalty Scheme/Free Vouchers

Free delivery service

Online Shopping

24 hour service

Customer Service Quality

Q12. Any other comments?

Task 2

P4/5/6/12. Summarization of DataUsing Representative Values and Measures of Dispersion

P7/12. Identification of Quartiles

Task 3

P8/12. Statistical Graphs

P9/12. Create Trend lines for the Sales and Operating Profit and Estimate Sales

Task 4

Part A:

P13. Critical Path

P14/12. Calculation of Cost of Capital/ IRR

Q2. Estimating IRR by Linear Interpolation

Q3.Calculation of internal rate of return using excel

Q4. Memorandum report

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