Unit 20 Employee Relations - level 5 in business

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Unit 20 Employee Relations - level 5 in busines

1. Employee Relations against Changing Background

1.1 Unitary and Pluralistic Frames of Reference

1.2 Effect on Employee Relations with Changes in Trade Unions

1.3 Role played by the Main Players in Employee Relations

2. Nature of Industrial Conflict and its Resolution

2.1 Procedures for Different Conflict Resolutions

2.2 Key Features of Employee Relations

2.3 Effectiveness of Procedures

3. Negotiation Processes and Collective Bargaining

3.1 Role of Negotiation in Bargaining Collectively

3.2 Impact of Negotiation Strategy

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