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Qualification - BTEC Level 3 National Diploma in Hospitality

Unit Name - Hospitality Business Enterprise

Unit Number - Unit 16

Level - Level 3

Assignment Title - Planning and Setting up a Hospitality Business

Learning Outcome 1: Know the legal and financial considerations that affect the start-up of small hospitality businesses
Learning Outcome 2: Be able to produce an outline hospitality business enterprise proposal
Learning Outcome 3: Be able to plan and set up a hospitality business
Learning Outcome 4:
Be able to evaluate a hospitality business enterprise

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Purpose : This assignment will help learners to gain knowledge of legal and financial considerations affecting hospitality businesses start-up and gain skills to produce a proposal, plan, set up and evaluate a hospitality business

Scenario

You are a young entrepreneur, who would like to start a new business. You are investigating different ideas and current trends, thinking about creativity and innovation - what might work as an idea for the current market. But fist you need to get ready to start your business and make a research about the legal and financial considerations that affect the start-up of small hospitality businesses; produce an outline hospitality business enterprise proposal and decide on funding, as well as evaluate your new hospitality business
enterprise.

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Assessment Task 1 - Legal and Financial Considerations that Affect the Start-up of Small Hospitality Businesses and a Hospitality Business Enterprise Proposal.

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You have to produce a report on your new Hospitality Business Enterprise.

Your report should include:

P1 - legal and financial aspects that will affect the start-up of a business enterprise.

Legal considerations: legal status - sole trader, partnership, limited company, franchise, cooperative; legal liabilities; national/ local laws; regulations; health and safety; fire regulations; licensing.

Financial considerations: start-up costs - cost of premises, market research, equipment, fixtures; running costs - rent, bills, salaries, materials and supplies, maintenance; assets and liabilities; personal survival budget; pricing policy.

For M1, learners also need to assess the impact of the different legal and financial considerations.

After that you need to provide an outline business enterprise proposal (P2) - the type of business, its unique selling points, any external influences (eg location) and so on. You should discuss the development of the ideas, consider legal and financial aspects that are relevant to the proposal.

The evidence for M2 must show that you are capable of using a degree of initiative and demonstrate unaided competence in the formulation of sound business ideas and how they relate to the target market.

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Assessment Task 2 - Evaluation of a hospitality business enterprise

You carry on in your role as new entrepreneurs and evaluate the hospitality business enterprise.

Now you should assess the planning and operation of the business (P4) that you have planned, in order to measure success against the evaluation criteria.

How you can measure the performance of your business? Review the evaluation and feedback types.

Feedback types - event statistics, financial data, oral, written, formal, informal; customers, guests, delegates, colleagues, line manager, supervisor.

Evaluation - achieving objectives of the plan; use of working procedures; use of resources; meeting financial targets; customer satisfaction; quality of service and products.

To meet the M3 criterion, learners must demonstrate an understanding of why particular financial, legal and other aspects needed to be considered in order to operate the enterprise.

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Criteria

 

Grading criteria

LO1

Know the legal and financial considerations that affect the start-up of small hospitality businesses

P1

describe the legal and financial aspects which will affect the start-up of a hospitality business enterprise

M1

assess the implications of legal and financial considerations when starting up a hospitality business enterprise

D1

assess how and why customer expectations are changing and the effect this is having on customer service delivery in the hospitality industry.

LO 2

Be able to produce an outline hospitality business enterprise proposal

P2

demonstrate independence and initiative in producing an outline proposal for a hospitality business enterprise

M2

analyse staff development training in different hospitality businesses

LO 3

Be able to plan and set up a hospitality business

P3

plan and set up a small hospitality business enterprise

LO 4

Be able to evaluate a hospitality business enterprise

P4

evaluate the planning and running of a small hospitality business enterprise.

M3

analyse the factors that affected the planning and operation of the enterprise and justify any changes that were made to the original proposal.

D1

assess the small hospitality business enterprise, making realistic recommendations for improvements.

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