HRM on Employee Relations - level 5 in business

Unit Name: Unit 20 Employee Relations

Level: level 5 in business

Task 1: Understand the context of employee relations against a changing background
1.1 Explain the unitary and pluralistic frames of reference
1.2 Assess how changes in trade unionism have affected employee relations
1.3 Explain the role of the main players in employee relations

Task 2: Understand the nature of industrial conflict and its resolution
2.1 Explain the procedures an organisation should follow when dealing with different conflict situations
2.2 Explain the key features of employee relations in a selected conflict situation
2.3 Evaluate the effectiveness of procedures used in a selected conflict situation

Task 3: Understand collective bargaining and negotiation processes
3.1 Explain the role of negotiation in collective bargaining
3.2 Assess the impact of negotiation strategy for a given situation

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