Unit 20 Employee Relations - Level 5

Unit 20 Employee Relations - Level 5 (BTEC Higher National Diploma in Business)

Task 1 Reflective eaasy

1.1 Unitary and pluralistic frames of reference explaining the implications of each of the perspectives for the appropriate means through which conflict is to be resolved.

1.2 Assess how changes in trade unionism have affected employee relations.

1.3 Explain the role of the key players in employee relations.

Task 2

2.1 Explain the procedures an organization (NHS employer) should follow when dealing with different conflict situations (such as with a single employee, between employees, with a group of employees).

2.2 Explain the key features of employee relations (ideological framework, conflict and cooperation, consultation, negotiation etc) with reference to the above conflict situation.

2.3 Evaluate the effectiveness of procedures followed so far from both parties in this conflict situation.

Task 3

3.1 Explain the role of negotiation in collective bargaining as in the above conflict.

3.2 Assess the impact of the negotiation strategies adopted by both parties in the above conflict situation and comment on other negotiating strategies and the potential impact it could have.

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