Unit 14 Working With Leading People - level 5 in business

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Unit 14 Working With Leading People - level 5 in busines

Task 1:

a) As part of the expansion plans City Link intends to recruit 3 HR staff, 10 drivers and 2 admin staff. Prepare documentation to select and recruit a new member of staff for one of these areas

b) What regulatory, ethical and legal implications will City Link need to be aware of when recruiting the employees, please provide details of current legislation?

c) Send out and receive applications for your new member of staff, and take part in the selection process

d) Evaluate your own contribution to the selection process

Task 2:

a) As overseas deliveries are a new operation the Board of directors have decided to employ a manager to run the new division, should this person have the traits of a manager or of a leader?

b) What leadership or management style should a new person adopt?

c) Compare the leadership stance in (b) above with another form of leadership

d) What motivational techniques could be used to boost morale within the organisation?

Task 3:

a) How can group culture/team working contribute to the success of City Link?

b) Demonstrate working in a team as a leader and member towards specific goals, dealing with any conflict or difficult situations, using an application of Belbin's team roles, to City

c) How effective are the team at City Link in achieving organisational Goals?

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