Formulate and record possible research project

Unit 4 Research Project - Ryanair Airline - Level 5 (Diploma in Travel and Tourism)

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Task-1

Question 1. Formulate and record possible research project outline specifications?

Question 2 Identify the factors that contribute to the process of research project selection?

Question 3 Undertake a critical review of key references about ‘customer satisfaction' and ‘influential factors on customer satisfaction?

Question 4 Produce a research project specification?

Question 5 Provide an appropriate plan and procedures for the agreed research specification?

Task-2

Question 1 Match resources efficiently to the research question or hypothesis?

Question 2 Undertake the proposed research investigation in accordance with the agreed specification and procedures?

Question 3. Record and collate required data. Record the collected data from participants in the form of a table that shows responses briefly.

Task- 3

Question 1 Use appropriate ‘research evaluation techniques'. Which types of evaluation (formative or summative) is more appropriate for your research? Why?

Question 2 Interpret and analyze the results in terms of the original research specification by using ‘Frequency' and/or ‘Percentage' calculations.

Question 3 Make recommendations and justify areas for further consideration customer satisfaction in easy Jet or Ryan air.

Task-4

Use an agreed format and appropriate media to present the outcomes of the research to an audience?

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