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Unit 2 Principles of Health Social Care Practice

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Unit 2 Principles of Health Social Care Practice

L 1 comunication skills in care services

1.1 Use of theories of communication

1.2 Use of communication skills

1.3 Methods of dealing with inappropriate interpersonal communication

1.4 strategies to support users of care services

L 3 use of information and communication technology in the field of care services

3.1 explain the use standard ict software packages

3.2 benefits of using ict for service users, care workers and care organization

3.3 legal consideration in use of ict impacting the services


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