Unit 18 HRMSI - level 4

BTEC Higher National Diploma In Travel And Tourism - Unit 18 HRMSI - level 4

Task 1: LO1 Understand human resource management

P 1.1 Analyse the role and purpose of human resource management in a selected service industry.

P 1.2 Justify a human resources plan based on an analysis of supply and demand for a selected service industry.

Task 2: LO2 understand the effect of employee relations and employment law on services industries businesses

P2.1 Assess the current state of employment relations in UKCBC Hotel.

P 2.2 Discuss how employment law affects the management of human resources in UKCBC Hotel

Task 3: LO3 Understand the recruiting and selection process

P3.1 Discuss a job description and person specification for two selected service industry jobs in UKCBC Hotel

P 3.2 Compare the selection process for two different positions in UKCBC Hotel

Task 4: LO4. Understand training and development in service industries businesses

P4.1 Assess the contribution of training and development activities to the effective operation of a selected service industry business

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