Unit 18 Human Resource Management for Service Industries - level 4 in business

Unit Name: Unit 18 Human Resource Management for Service Industries

Level: level 4 in business

Task 1

Understand the difference between personnel management and human resource management

P1.1 As a new internship HR Assistant at Harrods your new manager wants you to distinguish between personnel management in small retail organisations practising PM and human resource management at Harrods.

Differences between PM in small retail organisations and HR management at Harrods:

P.1.2 Assess the function of the human resource management in contributing to Harrods purposes.

P1.3 Evaluate the role and responsibilities of line managers in the human resource department at Harrods

The impact oflegaland regulatory framework on Harrods Human Resource Management :

Task 3

Understand how to reward employees in order to motivate and retain them,

P3.1 Asses the link between motivation theory and its reward in application on Harrods case study.

3.2 Research and evaluate the process of job evaluation and other factors determining pay with special references to Harrods as your scenario.

3.3 Asses the effectiveness of rewards systems in different contexts with your references to Harrods.

3.4 Examine the methods adopted by Harrods to monitor employee performance.

Task 4
Know the mechanism for the cessation of employment.

P4.1 Identify the reason for cessation of employment with special reference to Harrods in general.

P4.2 Research and describe the employment exit procedures used by Harrods and compare it with any other organisation at your own choice.

P4.3 Consider the impact of the legal and regulatory framework on employment cessation arrangements with special references to Harrods:

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