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Unit 16 Managing Communications Knowledge and Information - Level 4

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Unit 16 Managing Communications Knowledge and Information - Level 4 (Diploma in Business)

Task 1: Demonstrate how you understand how to assess information and knowledge needs.

1.1, 1.2 Discuss the range of decisions to be taken and examine the information and knowledge needed to ensure effective decision taking.

1.3 Assess the current operations internal and external sources of information and understanding.

1.4 Explain and justify recommendations for improvement

Task 2: Explain how you would create strategies to increase personal networking to widen involvement in the decision making process

2.1 You must identify stakeholders for a decision-making process in the company and explain why do you think they are important and appropriate

2.2, 2.3 Explain how and why making contact with those identified and develop business relationships is important

2.4 Design a strategies for improvement

Task 3: Explain how you would develop the communication process. Explain how you would develop the communication process

3.1 A report on existing processes of communication in an organization based on your findings

3.2, 3.3 Explain ways to improve appropriateness and explain how you would implement improvements to ensure greater integration of systems of communication in that organization

3.4 Create a personal plan to improve own communication skills

Task 4: Explain how you would improve systems relating to information and knowledge

4.1 A report on existing approaches to the collection, formatting, storage and dissemination of information and knowledge

4.2 Explain how you will carry out appropriate changes to improve the collection, formatting, storage and dissemination of information and knowledge

4.3 Explain how you will implement a strategy to improve access to systems of information and knowledge

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