How have you contributed to the selection process

Unit 14 Working with and Leading People - Level 5 (Diploma in Business)

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Task 1

Question 1 Answer to include: The preparation of job analysis, job description, person specifications

Question 2 Assess the impact of legal, regulatory and ethical considerations that are needed to be considered for the recruitment and selection process for the airline

Question 3 What are the selection techniques you would suggest that are best suited to recruit the ideal candidate

Question 4 How have you contributed to the selection process to make it more effective?

Task 3

Question 1 Assess the benefits of team working in the airline and the team should be the cabin crew consisting of at least six members

Question 2 Demonstrate working in a cabin crew team as a leader and member towards specific goals, dealing with any conflict or difficult situations that you may have faced of recent

Question 3 As a leader of the cabin crew review the effectiveness your team has achieved in their recent goal of increasing customer satisfaction

Task 4

Question 1 What factors will you need to consider in planning and monitoring and assessment of work performance for the cabin crew

Question 2 How can you plan and deliver the assessment to ensure needs of the cabin crew is developed.

Question 3 What methods can you suggest that the airline should use to evaluate the success of the assessment process.

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