BTEC Higher National Diploma in Business – Unit 18 HRM for Service Industries | Assignment Help

BTEC Higher National Diploma In Business - Unit 18 HRM for Service Industries - level 5

Are you struggling with Unit 18 HRM for Service Industries in your BTEC Higher National Diploma in Business course? You're not alone. Human Resource Management plays a crucial role in service-oriented sectors, and understanding its core concepts is essential for academic success.

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Key Topics Covered

• Overview of Human Resource Management (HRM) in service industries

• Recruitment and selection strategies for service organizations

• Training, development, and performance management practices

• Employee motivation, retention, and engagement

• Legal and ethical responsibilities in HRM

• Managing workforce diversity and conflict resolution

Human Resource Management is the backbone of successful service industries like hospitality, healthcare, retail, and tourism. This unit helps learners grasp:

• Effective workforce planning
• Staff recruitment and retention best practices
• Strategies to enhance service quality through HRM
• Compliance with employment law and ethical standards

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Task 1:

1.1 Differentiate between personnel management and human resource management giving examples in two suitable organizations.

1.2 Assess how human resource management functions help your chosen organization in achieving its purpose.

1.3 Evaluate the role and responsibilities of line managers in your organization or familiar organization and how it supports human resource management functions.

1.4 Analyze how legal and regulatory framework impact on human resource management.

Task 2:

2.1 Analysing the reasons for human resource planning.

2.2. Outlining the stages involved in planning human resource requirements.

2.3. Compare the current recruitment and selection process in the organization with another organization you recommending.

2.4. Evaluating how effectiveness is the organization recruitment and selection techniques with another organization you recommending.

Task 3:

3.1. Assess the link between motivational theory and reward at Virgin Media or your chosen organization. Your answer must show if you think there is a link, what connects the two.

3.2 Evaluate the process of job evaluation and other factors determining pay at Virgin Media or your chosen organization.

3.3 Assess in different contexts (for e.g. attracting talent, retention, and motivation) how effective is the reward systems at Virgin Media or your chosen organization.

3.4 Examine the methods Virgin Media or your chosen organization use to monitor employee performance.

Task 4:

4.1 Identify the reasons for termination of Faisal's employment contract with The Chicken Master and generally explain other reasons for cessation of employment.

4.2 Describe the employment exit procedures used by The Chicken Master and another organization of your choice.

4.3 Consider the impact of the legal and regulatory framework on employment cessation arrangements with an organization such as The Chicken Master if Faisal's claim was proven to be true.

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