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Qualification - Higher National Diploma in Business
Unit Number and Name - Unit 14 Business Intelligence
Assignment Title - Business Process Support Mechanisms
Learning Outcomes:
Learning Outcome 1: Discuss business processes and the mechanisms used to support business decision-making.
Learning Outcome 2: Compare the tools and technologies associated with business intelligence functionality
Learning Outcome 3: Demonstrate the use of business intelligence tools and technologies
Learning Outcome 4: Discuss the impact of business intelligence tools and technologies for effective decision-making purposes and the legal/regulatory context in which they are used
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Assignment Brief
Business processes are pivotal to the operation, functionality and accomplishment of organisational goals. As a collection or set of tasks/activities, business processes ensure that the end goal of delivering a service or product to a customer is accomplished successfully.
Scenario:
Data and information is core to any organization and business process. The necessity of having meaningful information is the key driver for effective decision making and problem-solving. Business intelligence has evolved from technologies such as decision support systems (DSS) to include tools and methods associated with data mining, data integration, data quality and data warehousing in conjunction with other information management systems and applications.
Suppose you are recently recruited as a Business Analyst to a leading Sri Lankan Organisation. As your initial project, you are required to prepare a management report to the Board of Directors including the following details.
Task 1:
Background details of the organization.
Identify and explain different business processes and supporting processes models used at the selected organisation with examples .
Explain data that have been used by the different process models given above.
Differentiation between data classification based on the selected organisation in terms of structured, semi structured and unstructured.
What are the application software used in the given process models.
Evaluate the benefits and drawbacks of using application software as a mechanism for business processing.
Discuss on business intelligence functionalities and the tools and techniques associated with them using specific examples chosen from the selected organization processing.
Discuss on business intelligence functionalities and the tools and techniques associated with them using specific examples chosen from the selected organisation
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Part 2
Compare the tools and technologies associated with the business intelligence functionalities and support available for business decision making at various levels within the organization
• Compare the types of support available for Business Decision making at different levels of the organizational structure
• What are the business intelligence tools commonly used in selected organization? Justify with specific examples of the key features of business intelligence functionality
Part 3
Design a simple business intelligence tool/application with user friendly and functional interfaces that can perform a specific task to support problem solving or decision making at an advanced level the selected organization.
Provide a critical review of the design in terms of how it meets a specific user or business requirement and identify what customisation has been integrated into the design.
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Task 4
Discuss the importance and the impact of business intelligence tools and technologies that can be used by the organization for effective decision making
Describe the legal/ regulatory issues involved in the secure exploitation of business intelligence tools in an organization. What are the legal issues you can identify in the system designed by you.
Identify new Business Intelligence trends and technologies that can be further enhance the operational activities in the selected organisational context
Evaluate how organisations could use business intelligence to extend their target audience and make them more competitive within the market, taking security legislation into consideration
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