Q

Appropriate research evaluation techniques

Unit 11 Research Project Customer Satisfaction Assignment Help - Unit 11 Research Project Customer Satisfaction - Level 5 (Diploma in Travel and Tourism)
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Unit 11 Research Project Customer Satisfaction - Level 5 (Diploma in Travel and Tourism)

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Task 1

1. Understand on how to formulate research specification.

Question 1.1 Formulate and record possible research project outline specifications

Question 1.2 Identify the factors that contribute to the process of research project selection.

Question 1.3 Undertake a critical review of key references about customer satisfaction.

Question 1.4 Produce a research project specification

Question 1.5 Provide an appropriate plan and procedure for the agreed research specification.

Task 2

Question 2.1 Match resources efficiently to the research questions or hypothesis.

Question 2.2 Undertake the proposed research investigation in accordance with the agreed specification and procedures.

Question 2.3 Record and collate the relevant data where appropriate.

Task 3

Question 3.1 Use appropriate research evaluation techniques.

Question 3.2 Interpret and analyse the results in terms of the original research specification.

Question 3.3 Make recommendations and justify the areas for further consideration customer satisfaction in easy jet.

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