Unit 4 Management and Operations - Amazon

Unit 4 Management and Operations - Amazon

LO 1 and LO 3

Introduction: Operation and management are the key factors of strength in an organization. The management and operations assignment - Amazon report will discuss the role of management and leadership in organization along with quality and waste management in workplace. The report will present the theories and models of leadership and cost of quality. The management and operations assignment - Amazonreport will discuss the Amazon organization in term of operational strengths and weakness through the role of managers to meet the changes and capacity management. The report will present the recommendation to improve the management in workplace.

1 Roles of management and leadership

2 Difference between leadership and management functions

3 Analysis of management by objectives

4 Three management roles theory

5 traits of leadership and leadership styles

6. Hard management skills and soft leadership skills

7. Three transformational processes in operation management

8. Quality and four cost of quality

9. Total quality management

10. Just-in-Time approach and waste reduction in operations

11. Capacity management in operations

12. Conclusion on role of managers and leaders

LO2 and LO4

1. Introduction of Amazon organization

2. Department of work in Amazon

3. Background of management team

4. Strengths and weaknesses of managerial approaches

5. Three roles and duties of management in organization

6. Occasion description as evidence of management strengths

7. Leadership styles

8. Types of transformation process

9. Impact of adjustment for capacity management

10. Recommendations for future improvements in management

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