Unit 6 Rooms Division Operations Management - Level 5

Unit 6 Rooms Division Operations Management

Level 5

Task A

Part A: Legislatory and Regulatory Requirements

Part B: Accommodation and Reception Staff

Part C: Services Offered by Rooms Division

Part D: Importance of Front of House Area

Part E: Planning of Front House Area

Part F: Operational Issues

Task B

Part A: Revenue and Yield Management

Part B: Sales Technique to Improve Revenue

Part C: Forecasting Data

Part D: Performance Indicators

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