Evaluate the success of the assessment process

Unit 14 Working With and Leading People - British Airways - Edexcel BTEC Level 5 HND Business and Management

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Section 1- Lo 1: Be able to use recruitment, selection and retention procedures

Question 1 The preparation of job analysis, job description, person specifications.

Question 2 Assess the impact of legal, regulatory and ethical considerations that are needed for the recruitment and selection process

Question 3 Take part in the selection process

Question 4 How have you contributed to the selection process to make it more effective

Section 2: LO 2: Understand the styles and impact of leadership

Presentation

Section 3: LO 3:

Question 1 Assess the benefits of team working in the airline and the team should be the cabin crew consisting of at least six members

Question 2 Demonstrate working in a cabin crew team as a leader and member towards specific goals, dealing with any conflict or difficult situations that you may have faced of recent.

Question 3 As a leader of the cabin crew review the effectiveness your team has achieved in their recent goal of increasing customer satisfaction.

Section 4: LO 4:

Question 1 What factors will you need to consider in planning and monitoring and assessment of work performance for the cabin crew.

Question 2 How can you plan and deliver the assessment to ensure needs of the cabin crew is developed

Question 3 What methods can you suggest that the airline should use to evaluate the success of the assessment process

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