Evaluate those possible communication processes

BTEC Higher National Diploma In Hospitality Management - Unit 7 The Developing Manager - level 5

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Task 1:

Question 1 Present comparison of TWO management styles that you believe as used by your manager in your organisation, Whitechapel Tourism Development.

Question 2. Briefly discuss minimum of FOUR leadership characteristics for each of the TWO management styles you have identified in (A) above.

Question 3. Evaluate those possible communication processes used by your managers at your organization WTD. Please provide graphical description where appropriate.

Question 4. Analyse organisational culture and change you assume taking place at your organisation, which is preparing to promote "Whitechapel" as a new tourist destination.

Task 2:

Question 1. Assess your own management skills performance and present a catalogue of essential management skills you possess along with your honest opinion about those skills.

Question 2. Produce a Strength, Weakness. Opportunities and Threat analysis on yourself, and submit an analysis statement in connection with the above essential management skills.

Question 3. Present a diary of events to outline the setting and prioritising objectives and targets to develop own potential for the next 4 years.

Task 3:

Question 1. Discuss how would you lead and motivate a team of field staff to achieve promoting "Whitechapel" as a new Tourist Destination at the forthcoming World Travel Market exhibition scheduled to be held at the O2 Arena in February 2014.

Task 4:

Question 1. Write a commentary explaining how your own managerial and personal skills will support your career development.

Question 2. You are required to produce a development Plan for yourself, after critically reviewing your career and personal development needs, your current performance as a management trainee, and future needs.

Understanding the Unit:

• Focus on developing your managerial skills and potential within the hospitality industry.
• Analyze different management styles, leadership characteristics, and communication processes.
• Evaluate organizational culture and change within hospitality settings.
• Self-assess your own management skills and develop a personal development plan.

Approaching the Tasks:

Task 1:

Research and compare/contrast management styles in two hospitality organizations.
Analyze leadership characteristics and their impact on teams.
Evaluate the effectiveness of communication processes within chosen organizations.
Discuss the impact of organizational culture on employee performance and guest satisfaction.

Task 2:

Self-assess your current management skills using relevant frameworks (e.g., Management Development Index).
Conduct a SWOT analysis to identify your strengths, weaknesses, opportunities, and threats as a manager.
Set SMART goals and develop a personal development plan with specific actions and timelines.

Task 3:

Choose a motivational theory and apply it to motivate a team to achieve specific goals.
Justify your managerial decisions based on evidence and best practices.

Task 4:

Identify key managerial and personal skills needed for career development in hospitality.
Create a career development plan outlining steps to acquire these skills and achieve your career goals.

Remember:

• Use credible sources like academic journals, industry reports, and case studies.
• Demonstrate critical thinking through analysis, evaluation, and recommendations.
• Present your work in a clear, concise, and professional manner.

By following these guidelines and conducting thorough research, you can craft a well-structured and insightful assignment that showcases your understanding of effective management in the hospitality industry.

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