Unit 15 Resort Management -Level 5

Unit 15 Resort Management

Level 5

Task 1

1.1 Analyze the function of the resort operations of tour operators.

1.2 Analyze the structure of the resort offices of different types of tour operator.

Task 2

2.1 Discuss how effective eminence systems and procedures affect legal and conflict situations.

2.2 Analyze the impact of eminence systems and procedures implemented by a specified tour operator on its operations.

Task 3

3.1 Analyze incidents that could affect the operations of a resort.

3.2 Evaluate the procedures to be implemented by a tour operator to deal with different incidents.

3.3 Discuss how procedures to be implemented by a tour operator link with guidelines of trade associations and government bodies.

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