Unit 18 HRM for Service Industries

Unit 18 HRM for Service Industries

Task 1

1.1 Analyse the role and purpose of human resource management in a selected service industry.

1.2 Justify a human resources plan based on an analysis of supply and demand for a selected service industry.

Task 2

2.1. Assess the current state of employment relations in UKCBC Hotel.

2.2. Discuss how employment law affects the management of human resources in UKCBC Hotel.

Task 3

3.1. Discuss a job description and person specification for two selected service industry jobs in UKCBC Hotel.

3.2. Compare the selection process for two different positions in UKCBC Hotel.

Task 4

4.1. Assess the contribution of training and development activities to the effective operation of a selected service industry business.

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