Unit 18 Human resources management – Hilton- Level 4

Unit 18 Human resources management – Hilton

Level 4

LO1 Understand the human resources management.

LO2 Understand the impact of employee relations and employee law on human resources management in service industry.

2.1 Assess the current state of employment relationships at hilton hotels

2.2 How employment laws affect hrm at hilton hotels.

LO3 Understand the recruitment and selection process.

3.1 Discuss job description and person specification in hotel industry job.

3.2 Compare the selection process of different service industry businesses.

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