Unit 20 Employee Relations - level 4 in business

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Unit Name: Unit 20 Employee Relations
Level: level 4 in business

Task 1
1.1 Explain the unitary and pluralistic frames of reference.
1.2 Assess how changes in trade unionism have affected employee relations.
1.3 Explain the role of the main players in employee relations.

Task 2
2.1 Explain the procedures an organisation should follow when dealing with different conflict situations.
2.2 Explain the key features of employee relations in a selected conflict situation
2.3 Evaluate the effectiveness of procedures used in a selected conflict situation.

Task 3
3.1 Explain the role of negotiation in collective bargaining.
3.2 Assess the impact of negotiation strategy for a given situation.

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