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Unit 16 Managing Communications Information and Knowledge

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Unit 16 Managing Communications Information and Knowledge

Task 1: Demonstrate how you understand how to assess information and knowledge needs.

1.1 & 1.2 Discuss the range of decisions to be taken and examine the information and knowledge needed to ensure effective decision taking

1.3 Assess the current operations - internal and external sources of information and understanding

1.4 Explain and justify recommendations for improvement

Task 2: Explain how you would create strategies to increase personal networking to widen involvement in the decision making process

Stakeholders are those who affect the business of the organisation or those who are affected by the activities of the organisation. The Stakeholders of SPL Ltd. are:

Task 3: Explain how you would develop the communication process.

Task 4: Explain how you would improve systems relating to information and knowledge

4.1 A report on existing approaches to the collection, formatting, storage and dissemination of information and knowledge

4.2 Explain how you will carry out appropriate changes to improve the collection, formatting, storage and dissemination of information and knowledge

4.3 Explain how you will implement a strategy to improve access to systems of information and knowledge


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