Unit 18 HRM for Service Industries - British Airways

Unit 18 HRM for Service Industries - British Airways

Task 1

1.1 Different learning styles

1.2 Role of the learning curve and the importance of transferring learning to the workplace

1.3 The contribution of learning styles and theories when planning and designing a learning event

Task 2

2.1 Comparing the training needs for staff at different levels in the organization

2.2 Assess the advantages and disadvantages of training methods that will be used for the workshop

2.3 Systematic approach to a training and development plan

Task 3

3.1 Evaluation using suitable technique

3.2 Assessment of workshop for training and development using the document

3.3 Review success of evaluation method based on response

Task 4

4.1 Role of government with regards to training, development and lifelong learning

4.2 Impact of competency movement on the public and private sectors

4.3 Contemporary training initiatives and Contribution of UK government in HRD

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