Unit 16 Managing Communications Knowledge and Information

Unit 16 Managing Communications Knowledge and Information

Task 1

1.1 Different decisions to be taken

1.2 Examine the information and knowledge needed to ensure effective decision taking.

1.3 Assess internal and external sources of information and understanding

1.4 Justify recommendations for improvement

Task 2

2.1 Identify stakeholders for a decision making process

2.2 Make contact with those identified and develop business relationships

2.3 Involve those identified in decision making as appropriate

2.4 Design strategies for improvement

Task 3

3.1 Report on existing processes of communication in an samsung uk

3.2 Design ways to improve appropriateness

3.3 Improvements to ensure greater integration of communication systems

3.4 Create a personal plan to improve own communication skills

Task 4

4.1 Report on existing approaches to the collection, formatting, storage, disseminating information and knowledge

4.2 Improvements to collection, formatting, storage, disseminating information and knowledge

4.3 Strategy to improve access to systems of information and knowledge

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