Unit 20 Employee Relations - level 5 in business

Unit 20 Employee Relations - level 5 in busines

Task 1: Understand the context of employee relations against a changing background

1.1 Explain the unitary and pluralistic frames of reference

1.2 Assess how changes in trade unionism have affected employee relations

1.3 Explain the role of the main players in employee relations

Task 2: Understand the nature of industrial conflict and its resolution

2.1 Explain the procedures an organization should follow when dealing with different conflict situations

2.2 Explain the key features of employee relations in a selected conflict situation

2.3 Effectiveness of procedures used in a selected conflict situation

Task 3: Understand collective bargaining and negotiation processes

3.1 Role of negotiation in collective bargaining

3.2 Assessment of the impact of negotiation strategy for a given situation

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