Unit 18 Human Resource Management for Service Industries - Level 5 Diploma in Business

Program: Diploma in Business

Unit Name: Unit 18 Human Resource Management for Service Industries

Level: Level 5

Task 1
1.1 Differentiate between personnel management and Human resource management giving examples in two suitable organisations.
1.2 Assess how human resource management functions help your chosen organisation in achieving its purpose.
1.3 Evaluate the roles and responsibilities of line managers in your organisation or familiar organisation and how it supports human resource management functions.
1.4 Analyse how legal and regulatory framework impact on human resource management.

Task 2
2.1 Analyse the reasons for human resource planning.
2.2 Outline the stages involved in planning human resource requirements.
2.3 Compare the current recruitment and selection process in the organization with another organization you recommending.
2.4 Evaluate the effectiveness of the organization recruitment and selection techniques with another organization you recommending.

Task 3
3.1 Assess the link between motivational theory and reward at Virgin Media or your chosen organisation. Your answer must show if you think there is a link, what connects the two.
3.2 Evaluate the process of job evaluation and other factors determining pay at Virgin Media or your chosen organisation.
3.3 Assess in different contexts (for e.g. attracting talent, retention, and motivation) how effective is the reward systems at Virgin Media or your chosen organisation.
3.4 Examine the methods Virgin Media or your chosen organisation use to monitor employee performance.

Task 4
4.1 Identify the reasons for termination of Faisal's employment contract with The Chicken Master and generally explain other reasons for cessation of employment.
4.2 Describe the employment exit procedures used by The Chicken Master and another organisation of your choice.
4.3 Consider the impact of the legal and regulatory framework on employment cessation arrangements with an organisation such as The Chicken Master if Faisal's claim was proven to be true.

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