Q

Analyse the reasons for human resource planning

Unit 18 Human Resource Management for Service Industries - Genpact Assignment Help - Unit 18 Human Resource Management for Service Industries - Genpact Level 5 BTEC HND in Business
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Program: BTEC Higher National Diploma in Business

Unit Name: Unit 18 Human Resource Management for Service Industries - Genpact

Level: Level 5

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Task 1
Question 1 Differentiate between personnel management and human resource management giving examples in two suitable organizations?
Question 2 Assess how human resource management functions help your chosen organization in achieving its purpose?
Question 3 Evaluate the role and responsibilities of line managers in your organization or familiar organization and how it supports human resource management functions?
Question 4 Analyse how legal and regulatory framework impact on human resource management?

Task 2
Question 1 Analyse the reasons for human resource planning?
Question 2 Outlining the stages involved in planning human resource requirements?
Question 3 Compare the current recruitment and selection process in the organisation with another organisation you recommending?
Question 4 Evaluate the effectiveness of the organisation recruitment and selection techniques with another organisation you recommending.

Task 3
Question 1 Assess the link between motivational theory and reward at Virgin Media or your chosen organisation. Your answer must show if you think there is a link, what connects the two?
Question 2 Evaluate the process of job evaluation and other factors determining pay at Virgin Media or your chosen organization.
Question 3 Assess in different contexts (for e.g. attracting talent, retention, and motivation) how effective is the reward systems at Virgin Media or your chosen organization?
Question 4 Examine the methods Virgin Media or your chosen organization use to monitor employee performance.

Task 4
Question 1 Identify the reasons for termination of Faisal's employment contract with The Chicken Master and generally explain other reasons for cessation of employment?
Question 2 Describe the employment exit procedures used by The Chicken Master and another organization of your choice?
Question 3 Consider the impact of the legal and regulatory framework on employment cessation arrangements with an organization such as The Chicken Master if Faisal's claim was proven to be true?

Unit 18 Human Resource Management for Service Industries is a level 5 BTEC HND in Business unit that focuses on the specific challenges and opportunities of human resource management (HRM) in the service sector. Service industries are those in which the primary output is a service, rather than a physical product. This means that HRM in service industries must pay particular attention to factors such as customer service, employee engagement, and knowledge management.

The unit covers a range of topics, including:

  • The nature and characteristics of the service sector
  • The challenges and opportunities of HRM in service industries
  • HRM strategies for service industries
  • HRM practices in service industries, such as recruitment, selection, training and development, performance management, and reward
  • Case studies of HRM in successful service industries

The unit is assessed through a combination of coursework and an examination. The coursework typically includes an assignment on a topic related to HRM in service industries, such as:

  • A case study of HRM in a particular service industry
  • An analysis of the challenges and opportunities of HRM in a particular service industry
  • A proposal for how to improve HRM practices in a particular service industry

The examination is a written paper that tests students' knowledge of the unit topics.

This unit is important for students who are interested in working in HRM in the service sector, as it provides them with the skills and knowledge they need to be successful in this field. It is also relevant to students who are interested in working in other areas of business where HRM is important, such as manufacturing, retail, and finance.

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